Revolutionizing Package Management with Advanced Security Cameras & AI at Luxer One

Updated: February 26, 2025

Rhombus


Summary

Tessa Turner, the VP of supply chain operations at Luxor One, discusses the company's partnership with Rhombus and how it has transformed their package management system for various locations, from small multifamily apartments to presidential towers in Chicago. By utilizing Rhombus' open API, Luxor One has streamlined package tracking and analytics, saving costs and reducing ticket count SLA from six hours to two hours. This collaboration has enabled property managers to access a single management portal, simplifying operations and enhancing customer experience.


Introduction to Luxor One

Introduction of Tessa Turner as the VP of supply chain operations at Luxor One, a technology company revolutionizing the way goods are received globally, catering to various locations including small multifamily apartments and presidential towers in Chicago.

Utilization of Rhombus' Open API

Discussion on Luxor One's utilization of Rhombus' open API, enabling property managers to access a single management portal for package tracking, analytics, and reducing the need to log in to separate portals.

Benefits of Using Rhombus

Explanation of the benefits obtained by Luxor One through the use of Rhombus, including significant cost savings and the reduction of ticket count SLA from six hours to two hours.


FAQ

Q: What is the role of Tessa Turner at Luxor One?

A: Tessa Turner is the VP of supply chain operations at Luxor One, a technology company revolutionizing global goods receipt processes.

Q: How does Luxor One utilize Rhombus' open API?

A: Luxor One uses Rhombus' open API to enable property managers to access a single management portal for package tracking and analytics.

Q: What benefits has Luxor One obtained through the use of Rhombus?

A: Luxor One has obtained significant cost savings and reduced the ticket count SLA from six hours to two hours by using Rhombus.

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